If you happen to lose an item at the airport, you should firstly contact the relevant airline you are/were travelling with. It is strongly recommended that all travellers take up an appropriate travel insurance to cover any such losses that can occur as part of their journey.

If you have an enquiry about a lost or found item, here's what you can do:

a) Items Lost at Airport Terminal
Please proceed to the nearest information counter and the personnel on duty will assist you further.

Alternatively, you could use the online customer feedback form.

b) Items Lost in Aircraft and Missing Checked-In Baggage
Please contact the ground handler of the airline for assistance or contact the details as listed in the table below.